FAQ

In which cases refunds are not provided?

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Refunds are not provided under various circumstances:

  • Personal disapproval of the generated pay stub
  • No longer paystub needed
  • Uncertainty about the calculations
  • Major details such as employer or employee name, pay period

In which cases refunds are provided ?

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Refunds are provided under various circumstances:

  • After you have requested your refund, your process will be refunded within 24-48 hours
  • Your money will be shown in the account within 7-10 working days
  • If you do not receive a refund within 10 working days, you can check your bank account once, sometimes it might take time before your refund is processed.

Will I get the first stub free for paystub?

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Yes, generating your first pay stub from our website is completely free.

Why am I not getting my first stub free?

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On our platform, we have a system where if a user is creating the stub for the first time then the stub is completely free but if a user has already created a paystub once, then he can’t get another stub for free.

How do I make a payment?

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You can easily pay for a purchased stub using your bank account or can use card systems such as Visa, Mastercard or Discover Network. We do not share your personal information with anyone.

Are pay stubs considered legal?

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No, paycheck stubs generated using Paystub Generator Free cannot be considered legal document.

What details can't be corrected in the paystub generated?

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The following details can’t be corrected in the generated paystub:

  • Employee name
  • Employers name
  • Pay period

If I made a mistake in my order information, how can I correct it?

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To correct your mistakes, you can click on the Edit button. If you find some more mistakes, after the stub is generated, you can correct it for free or you can contact our 24/7 customer support, they will resolve your query in 24 hours. Note: All mistakes can’t be corrected.

Will the taxes and YTD (Year to Date) shown on my pay stub be accurate?

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Yes, YTD and taxes will be shown on your pay stubs accurately.

I don't know which YTD may I have to select?

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You do not have to select YTD frim the menu, paystub generator free will automatically calculate it. In case a user want to calculate manually, they can select it from the dropdown menu.

Will I be able to change the template?

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Once, you have purchased a template then you won’t be able to change the template. You can preview it infinite times but once the purchase is done, then the template can’t be changed.

How to make paystubs in proper order?

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To make your paystubs in proper order you have to add the latest date at the beginning of the pay stub.

Will I get paystub via mail?

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You will get pay stub on your mentioned email address.

How will I receive my stub?

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You can download your generated pay stub from your email address. You will receive it in PDF format. 

Why should I prefer paystubgeneratorfree.com?

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Paystubgeneratorfree.com is a online platform where you can easily generate and download your stub effectively and get it directly in your inbox and it will also be downloaded in PDF format.

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